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#0000000f}.chip{display:inline-flex;align-items:center;justify-content:center;padding:.2rem .6rem;border-radius:9999px;font-size:.75rem;font-weight:500}.chip--new{background:#e0f2fe;color:#0369a1}.chip--in_progress{background:#fef9c3;color:#854d0e}.chip--stuck{background:#fee2e2;color:#991b1b}.chip--completed{background:#dcfce7;color:#166534}.chip--cancel{background:var(--color-background-secondary);color:var(--color-text-secondary);text-decoration:line-through}.chip--priority-low{background:var(--color-background-secondary);color:var(--color-text-secondary)}.chip--priority-normal{background:#e0f2fe;color:#0369a1}.chip--priority-high{background:#fee2e2;color:#b91c1c}.chip--priority-urgent{background:#f97316;color:#fff}.tickets-table .tickets-title-cell{display:flex;flex-direction:column;gap:.25rem}.tickets-title-cell strong{font-size:.9375rem}.tickets-customer{display:flex;flex-direction:column;gap:.125rem}.tickets-customer__email{font-size:.8125rem;color:var(--color-text-secondary)}.tickets-select{padding:.375rem .5rem;font-size:.8125rem;border-radius:.375rem;border:1px solid var(--color-border);background:var(--color-background)}.page__header{max-width:var(--max-width);margin:0 auto 1.5rem;padding:1.5rem 1.5rem 0}.tickets-actions{max-width:var(--max-width);margin:0 auto;padding:0 1.5rem}.ticket-new{max-width:var(--max-width);margin:1.5rem auto 0;padding:1.5rem;background:var(--color-background);border-radius:.75rem;border:1px solid var(--color-border)}.ticket-new h2{margin-top:0;margin-bottom:1rem}.ticket-new__form textarea{width:100%;padding:.75rem 1rem;font-size:.9375rem;border-radius:.5rem;border:1px solid var(--color-border);font-family:inherit}.ticket-new__form textarea:focus{outline:none;border-color:var(--color-primary)}.ticket-new__actions{display:flex;justify-content:flex-end;gap:.75rem;margin-top:1rem}.ticket-detail__header{display:flex;justify-content:space-between;align-items:flex-start;gap:1rem;margin-bottom:1.5rem}.ticket-detail__header h1{font-size:1.4rem;margin:.25rem 0}.ticket-detail__chips{display:flex;flex-direction:column;gap:.5rem;align-items:flex-end}.ticket-detail__back{display:inline-flex;align-items:center;gap:.25rem;border:none;background:none;color:var(--color-text-secondary);font-size:.8125rem;cursor:pointer}.ticket-detail__back svg{width:16px;height:16px}.ticket-detail__layout{display:grid;grid-template-columns:minmax(0,2.5fr) minmax(260px,1fr);gap:1.5rem}@media (max-width: 900px){.ticket-detail__layout{grid-template-columns:minmax(0,1fr)}}.ticket-detail__main{background:var(--color-background);border-radius:.75rem;border:1px solid var(--color-border);padding:1.25rem}.ticket-detail__sidebar{display:flex;flex-direction:column;gap:1rem}.ticket-detail__card{background:var(--color-background);border-radius:.75rem;border:1px solid var(--color-border);padding:1.25rem}.ticket-detail__card h3{font-size:.975rem;margin:0 0 .75rem}.ticket-detail__row{display:flex;justify-content:space-between;gap:1rem;font-size:.875rem;padding:.375rem 0}.ticket-detail__row span:first-child{color:var(--color-text-secondary)}.ticket-messages h2{font-size:1rem;margin:0 0 .75rem}.ticket-messages__list{max-height:400px;overflow-y:auto;padding-right:.5rem;margin-bottom:1rem;display:flex;flex-direction:column;gap:.75rem}.ticket-message{padding:.75rem .9rem;border-radius:.75rem;background:var(--color-background-secondary)}.ticket-message--mine{background:#2d3a6d0f}.ticket-message--internal{border:1px dashed #f97316}.ticket-message__meta{display:flex;justify-content:space-between;align-items:baseline;gap:.5rem;margin-bottom:.25rem}.ticket-message__author{font-size:.85rem;font-weight:500}.ticket-message__role{margin-left:.35rem;font-size:.7rem;padding:.1rem .35rem;border-radius:9999px;background:var(--color-background);color:var(--color-text-secondary)}.ticket-message__time{font-size:.75rem;color:var(--color-text-secondary)}.ticket-message__badge{margin-left:.35rem;font-size:.7rem;padding:.1rem .35rem;border-radius:9999px;background:#f97316;color:#fff}.ticket-message__body{font-size:.9rem;white-space:pre-wrap}.ticket-compose textarea{width:100%;padding:.75rem 1rem;font-size:.9375rem;border-radius:.5rem;border:1px solid var(--color-border);font-family:inherit}.ticket-compose textarea:focus{outline:none;border-color:var(--color-primary)}.ticket-compose__actions{display:flex;justify-content:space-between;align-items:center;margin-top:.75rem}